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Web design is usually about the site people land on — the pages that explain what you do and ask for the enquiry. UI/UX design is about the thing they use once they are in: the dashboard, the signup, the settings screen, the flow with fifteen states nobody wants to draw.

Most companies need both, and they need them to agree with each other. There is a page for each — web design and UI/UX design — but it is one team either way, so the language, the type scale and the components carry across instead of the product feeling like a different company’s work.

A focused piece — a single flow, an onboarding sequence, a pricing page — is usually 1–2 weeks. A full marketing site is typically 2–4 weeks through design and build. A product interface with several user roles and real edge cases runs 4–10 weeks depending on how many screens have to exist before it hangs together.

You get a written milestone plan before we start, with the review dates fixed. The most common delay is not design — it is waiting on content and feedback, so nominating one decision-maker for approvals is the single fastest thing you can do.

Often, yes. When you already have a development team we design to what they build in — matching the component library, naming things the way the codebase does, and handing over files, prototypes and specs they can work from without having to interpret anything.

If you would rather one team carried it end to end, we build as well, and the handoff step simply disappears.

Yes, and it is a good part of what we do. A redesign starts by finding out where the current version loses people rather than by opening a blank canvas — which screens get abandoned, which features never get found, which questions support keeps answering.

That usually means the rebuild is smaller than expected. Fixing the three screens that are actually costing you conversions beats redrawing forty that were fine.

Every project is quoted as a fixed price agreed before any work begins — no hourly billing and no surprise change orders. The quote covers design, build, responsive testing and launch, with anything that recurs annually (hosting, premium plugins, paid assets) listed separately so you can see it.

Scope is what moves the number, so if your budget is fixed, say so on the first call and we will scope to it rather than quote past it.

A conversation first: what the product does, who it is for, and what a good outcome actually looks like. After that, your brand assets if they exist, any current analytics or session recordings, and access to the existing site or staging environment.

None of it is a blocker. If there are no brand guidelines we work from what you already use. If the copy does not exist we write it.